World Finance Informs

Lloyds Banking Group is introducing the UK’s first large-scale, multi-feature financial assistant powered by artificial intelligence, designed to change how more than 21 million customers manage their money through the bank’s mobile app. The launch marks an important step in Lloyds Banking Group’s ongoing digital transformation. The AI-powered financial assistant is designed to act like a personal finance partner, available 24 hours a day to give tailored guidance, respond to questions, and link customers with human advisers when needed. With this rollout, Lloyds becomes the first UK bank to use agentic AI on such a wide scale, marking a new...