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RAKBANK rolls out digital onboarding solution for credit cards

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Optic 2026

RAKBANK has rolled out a new digital onboarding solution that allows customers to apply for a RAKBANK Credit Card digitally. New customers will receive a virtual card instantly on completion of all checks, followed by delivery of a physical card.

New customers who apply for a credit card through the RAKBANK App will enjoy a host of benefits, including cashback of up to AED 1,000, free subscriptions to online streaming services, various travel, hospitality and dining rewards, and a vast range of Mastercard privileges. Any UAE resident over the age of 18 can apply for a credit card through the RAKBANK App by uploading the necessary documents.

Shehzad Hameed, Managing Director of Retail Banking said, โ€œFollowing the successful launch of RAKBANKโ€™s digital account onboarding last month, we are pleased to extend the experience to our credit cards. Customers can receive a credit card in a few simple steps via the Bankโ€™s App. This launch is another step forward when it comes to delivering innovative solutions that enhance the customer journey. Customers today expect a lot more from credit cards and we as a bank, are aligned with their needs and aim to deliver the best possible experience.โ€

As RAKBANKโ€™s digital journey continues to advance at an accelerated pace, developing simple and frictionless journeys for existing and potential customers remains at the core of the Bankโ€™s transformation. The Bank has taken one more step towards firmly establishing itself as โ€œthe digital bank with a human touch with its customers in their key moments of truth.โ€

Optic 2026

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