Axis Bank launches WhatsApp Banking – Bank Anywhere, Anytime on your favorite chatting app

Subscribe

- Never miss a story with notifications

- Gain full access to our premium content

- Browse free from any location or device.

Media Packs

Expand Your Reach With Our Customized Solutions Empowering Your Campaigns To Maximize Your Reach & Drive Real Results!

– Access the Media Pack Now

– Book a Conference Call

– Leave Message for Us to Get Back

Related stories

Changing Landscape of Payments with Credit Card Technology

As we go ahead and navigate a rising digital...

Tap-Free and Face ID Payments Powering Their Way in Retail

In the recent years that have gone by, the...

Deutsche Bank and Mastercard Join for Open Banking Payments

Deutsche Bank and Mastercard has announce a joint strategic...

AI-Driven Credit Scoring: Bridging the Gap for the Unbanked

This flexibility may even result in banks paying less...

India’s third-largest private sector bank, Axis Bank is embarking on a partnership with the popular chatting app – WhatsApp – to offer basic banking services to its customers. This will allow customers to seek information regarding their account balance, recent transactions, credit card payments, fixed and recurring deposit details, besides getting their queries answered in real-time.

By using WhatsApp Banking, customers can now chat with Axis Bank for their queries related to their banking transactions, information like nearest branch, ATM or loan centre location, and can apply for various banking products as well. They can also block their credit or debit card using the secure end-to-end encrypted messaging channel.

This initiative is in line with the Bank’s ‘Dil Se Open’ philosophy, to build sharper customer focus and greater convenience through constant innovation. Axis Bank WhatsApp Banking is available 24×7, including holidays, and the service will be available for both customers and non-customers of the bank. It is completely safe, as it works on a secure end-to-end encrypted messaging channel.

Commenting on the launch, Mr. Sameer Shetty, EVP and Head – Digital Banking, Axis Bank, said, said: “Our objective is to re-define the role we can play in the life of our customers, by elevating digital banking to new domains of customer engagement. This technology will not only enhance customer experience, but also provide a seamless and personalized experience to all our customers, as well as non-customers.’’

Latest stories

Related stories

Changing Landscape of Payments with Credit Card Technology

As we go ahead and navigate a rising digital...

Tap-Free and Face ID Payments Powering Their Way in Retail

In the recent years that have gone by, the...

Deutsche Bank and Mastercard Join for Open Banking Payments

Deutsche Bank and Mastercard has announce a joint strategic...

AI-Driven Credit Scoring: Bridging the Gap for the Unbanked

This flexibility may even result in banks paying less...

Subscribe

- Never miss a story with notifications

- Gain full access to our premium content

- Browse free from any location or device.

Media Packs

Expand Your Reach With Our Customized Solutions Empowering Your Campaigns To Maximize Your Reach & Drive Real Results!

– Access the Media Pack Now

– Book a Conference Call

– Leave Message for Us to Get Back