The Future of Insurance 2026

Jumio and CIMB Bank PH team up to provide Filipinos unmatched digital onboarding experience with AI-powered identity verification technology

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Jumio helps CIMB Bank Philippines onboard new mobile banking customers while protecting against fraud and meeting strict compliance mandates

Jumio, the leading provider of AI-powered end-to-end identity verification and authentication solutions, has partnered with CIMB Bank Philippinesโ€™ all- digital bank to provide a simple, hassle-free and convenient digital onboarding solution to Filipinos.

In its first full year of formal operations, CIMB Bank Philippines signed in almost 2 million Filipinos via the CIMB Bank PH digital platform, 30% of which are first-time bankers, making CIMB Bank PH the fastest-growing all-digital bank in the Philippines and ASEAN, and a winner of eight banking awards in 2019.

Driving financial inclusion, the all-digital, mobile-first bank offers the best-in-market savings interest rates of 4% with zero transaction fees and minimum balance, and seamless account opening and personal loan applications.

CIMB Bank PHโ€™s mobile app integrates Jumioโ€™s AI-driven identity verification technology to provide a safe, secure and fast digital onboarding experience โ€” what used to take 15 minutes with a video KYC process now takes less than five minutes, resulting in an increase in conversions and happier customers.

Jumioโ€™s identity verification solution uses machine learning, AI, certified liveness detection and face-based biometrics to ensure the person behind a digital transaction is who they say they are by matching a userโ€™s live selfie with the photo shown on their government-issued ID.

โ€œOur partnership with Jumio has been integral in achieving our milestones so far as an all-digital bank in the Philippines to deliver a safe and secure banking experience,โ€ said Vijay Manoharan, CIMB Bank PH CEO. โ€œWe are very grateful to have them as an ally in bringing Filipinos closer to financial inclusion.โ€

The collaboration provides Filipinos with a safe and seamless onboarding experience, while still holding high standards of data privacy and meeting local compliance requirements.

โ€œIn the Philippines and across the greater APAC region itโ€™s becoming increasingly important for banks to offer a streamlined digital onboarding process,โ€ said Robert Prigge, Jumio CEO. โ€œWe are extremely proud to partner with CIMB Bank Philippines to help give more Filipinos access to digital banking in a secure, seamless and compliant manner.โ€

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