Trends

The financial services industry stands at an inflection point. As institutions grapple with intensifying regulatory pressures, evolving customer expectations, and fierce competition from fintech disruptors, a transformative technology is emerging as the cornerstone of modern banking strategy. Generative AI...

Alfa-Bank, which is developing as a leading fintech company, won the "Excellence in Fintech" category at the prestigious Finnovex award on November 12. This recognition highlights the bank's leadership in implementing innovations that not only provide advanced services to...

Coupa’s network management of transactions in excess of $472B in EMEA delivers dramatic efficiency and margin gains for leaders like AstraZeneca, Deliveroo, Revolut, and others Coupa, the leading AI platform for total spend management, has delivered over $14 billion in...

UBS, PostFinance and Sygnum have completed what is being described as a first for Switzerland’s banking industry: a legally binding interbank payment using tokenized bank deposits on a public blockchain. The pilot, supervised by the Swiss Bankers Association, explored...

Institutional investment strategies in 2025 are evolving rapidly, shaped by technological breakthroughs, shifting economic policies, and new asset classes that collectively redefine how institutions manage and grow their portfolios. The year 2025 marks a continuation and acceleration of trends...

Human Touch in a Digital Claims Era: Redefining the Role of People The insurance industry is in the midst of an extraordinary transformation. Artificial intelligence, machine learning, chatbots, and automation tools are reshaping claims management from a paper-heavy, labor-intensive process...

Cybersecurity in Claims Processing: Balancing Innovation with Risk The digital transformation of insurance has delivered undeniable benefits: faster claims processing, automation at scale, seamless customer experiences, and powerful data-driven insights. Yet with innovation comes risk. As insurers digitize claims, they...