Reuters Events: Connected Claims USA 2023 heads to Austin, TX (September 26-27, 2023) for the first time in its history.

Connected Claims USA 2023, Austin TX, September 26-27, 2023 – The claims landscape is changing rapidly. New technologies are emerging, customer expectations are rising, and the competition is fierce. To stay ahead of the curve, claims professionals need to be constantly learning and evolving.

These challenges are putting pressure on claims organizations to adapt their processes and technologies to meet the demands of the modern customer. Claims organizations that can address these challenges will be more equipped to take on the inevitable challenges on the horizon.

For strategic direction and benchmarking, claims leaders look to Reuters Events: Connected Claims USA 2023, the Insurance flagship conference hosted by Reuters Events. The event website with full details can be found here: LINK

The countdown to this year’s event is on. With the show heading to the Austin Convention Center TX for the first time in its history this September 26-27 – there will be over 700 attendees and 75+ senior speakers from the claims leadership teams from all of the major US carriers.

#CCUSA will unite decision-makers of the insurance claims community to gain valuable peer-to-peer insight and provide attendees with the tools and knowledge to put into action in their organizations.

Senior claims leaders confirmed to join the speaking faculty include:

  • Sean Burgess, Chief Claims Officer, Lemonade
  • Mike Fiato, EVP Chief Claims Officer, Liberty Mutual
  • Rachel Simon, SVP Executive & Professional Claims, Berkshire Hathaway Specialty
  • Carey Bond, Head of Claims, Americas, Lloyd’s
  • Erica True, Head of Claims, MassMutual
  • Jim DiVirgilio, Chief Regional Claim Officer Americas & Head of U.S. Claims, AXA XL
  • Scott Hauptman, SVP Chief Claims Officer, Grange Insurance
  • Lance Ondrej, SEVP & Chief Operating Officer, Germania Insurance
  • Sean Duffy, EVP Chief Claims Officer, Skyward Specialty Insurance
  • Andrea Bessling, Insurance Claims Executive, Allstate
  • Liv Nwankpa Jr, Insurance Claims Executive, Allstate
  • Jon Thornton, VP Claims Strategy & Transformation, Westfield
  • Charlie Wendland, VP & Head of Claims, Branch Insurance
  • Cheri McCourt, VP Claims, Northwestern Mutual
  • And many more exceptional speakers

To access more information including agenda program, audience profile and sponsorship options, please visit: or email Event Director, Taylor Brackin at:

: Reuters News & Media Ltd

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