Technology

UBS, PostFinance and Sygnum have completed what is being described as a first for Switzerland’s banking industry: a legally binding interbank payment using tokenized bank deposits on a public blockchain. The pilot, supervised by the Swiss Bankers Association, explored...

Lloyds Banking Group and Broadcom Inc. have entered a new multi-year agreement to drive forward the bank’s digital transformation. The new partnership is intended to help fortify the bank's infrastructure by harnessing advanced mainframe and private cloud technologies. As part...

Google introduced the Agent Payments Protocol (AP2), an open protocol built together with leading payments and technology companies. The protocol is meant to make agent-led transactions secure across different platforms. It works as an extension of the existing Agent2Agent...

London Stock Exchange Group (LSEG) has launched its Digital Markets Infrastructure (“DMI”) platform designed for private funds, while also confirming the completion of its first transaction through the system. The LSEG Digital Markets Infrastructure platform, powered by Microsoft Azure, is...

Human Touch in a Digital Claims Era: Redefining the Role of People The insurance industry is in the midst of an extraordinary transformation. Artificial intelligence, machine learning, chatbots, and automation tools are reshaping claims management from a paper-heavy, labor-intensive process...

Cybersecurity in Claims Processing: Balancing Innovation with Risk The digital transformation of insurance has delivered undeniable benefits: faster claims processing, automation at scale, seamless customer experiences, and powerful data-driven insights. Yet with innovation comes risk. As insurers digitize claims, they...

Automation in Insurance Claims: Speed, Accuracy, and the New Normal The insurance claims process has always been at the heart of customer trust in the financial services industry. For decades, it was defined by paperwork, lengthy investigations, and delayed payouts...