Payment Transformation of CIMB Gets a Push by ACI Worldwide

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ACI Worldwide, which happens to be an original innovator when it comes to global payments. Technology has announced that CIMB Bank, which is one of ASEAN’s leading banking groups as well as Malaysia’s second-largest financial service provider, has chosen its payment solution in order to converge all account transactions – ACH, RTGS, real-time, and cross-border—on a single future-proof payments platform.

As the industry pushes for ISO20022 standards, this new ISO20022 native platform, which happens to serve as the base for CIMB Group’s regional payments platform starting from Malaysia, which is its headquarters, goes on to empower the bank with richer data exchange straight by way of processing. It also provides insights that enhance interoperability, compliance, and security.

With this new unified solution, CIMB Bank will decrease the intricacies of managing siloed legacy systems in order to attain higher efficiency as well as agility, and at the same time it will also decrease risk and cost.

According to the group chief technology officer, Ros Aziah, at CIMB Bank, the payment transformation of CIMB is a bold re-architecture of their core payment infrastructure in order to unify all the payment flows. This kind of enterprise-wide step happens to be the cornerstone of their forward 30 strategy, built to future-proof operations, speed up the digital convergence, and give out secure, seamless, and intelligent payment transformation of CIMB experience to both consumers and businesses. Working in tandem with the ISO20022 and powered by their partnership with ACI Worldwide, CIMB is positioning itself at the forefront when it comes to next-generation banking.

It is well to be noted that CIMB Bank as well as ACI Worldwide were recently recognized at the Asian Banker – TAB of Global Financial Technology Innovation Award 2025 in the category of Best Corporate Banking and Payment Technology Initiative in Asia Pacific.

In its assessment, the TAB went on to underscore the customer-driven approach as well as tech differentiation in this project, which not only elevates scalability, security, and performance, but at the same time, it also future-proofs banks in order to embrace the rising customer expectations along with evolving regulatory mandates in a much quicker way.

As Leslie Choo, the managing director and senior vice president of ACI worldwide – APAC rightly says, they are indeed proud to be the strategic partner behind the full-scale payment transformation of CIMB, which is a very intricate, end-to-end overhaul that has unified CIMB‘s payment operations throughout high-value, real-time, low-value, and cross-border transactions on a much more modern, enterprise-wide ISO20022 platform. He added that they are indeed honored that their successful collaboration has been recognized with this prestigious industry felicitation. According to him, this collaboration is indeed a testament to how forward-thinking banks such as CIMB can transform a digital-first economy in Malaysia and also ASEAN.

It is worth noting that by way of having 50 years of experience, ACI Worldwide has a very robust track record when it comes to powering real-time schemes throughout the world. ACI at present powers 26 domestic as well as pan-regional real-time schemes throughout six continents, which includes 11 central infrastructures. The Malaysian real-time retail payment platform – RPP was introduced by the central infrastructure provider and national payments network PayNet in partnership with ACI. Across the world, ACI happens to serve all 10 of the world‘s largest financial institutions in terms of asset value and also offers solutions that happen to move trillions of dollars by way of over 1 billion transactions every day.

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