Orlando, FL – November 6-7, 2025 – Reuters Events is thrilled to announce the return of Connected Claims USA 2025, the world’s leading event for claims professionals, set to take place in sunny Orlando, Florida. This highly anticipated event will bring together over 800 claims executives from major US carriers to address the evolving landscape of claims litigation, the impact of AI advancements, strategies for effective claims recruitment, improving insurance’s reputation together and much more.
Here’s a sneak peek at 2025’s speaker line-up:
- Keith Daly, Chief Claims Officer, Zurich NA
- Calvin Strong, Chief Claims Officer, PEMCO
- Cat Resse, Chief Claims Officer, SageSure
- Leah Cooper, Global Chief Digital Officer, Sedgwick
- Becky Hudzik-Presson, SVP & Chief Claims Officer – P&C Claims, American National
- David Vanalek, Chief Legal & Compliance Officer, Richmond National
- Barbara Brown, VP Chief Claims Officer, Grange Insurance
- Dana Applegate, SVP Claims, Coaction Specialty Insurance
- Marissa Olsen, SVP Global Head of Cyber Liability Claims, Aspen Insurance
- Rich Gatz, VP Cyber Claims, Arch Insurance
- Dustin Kingsbury, VP Group Benefits Claims, The Hartford
- Evan Scarponi, Head of Claims, Equitable
- Craig Freeberg, VP Large Loss & Litigation, PURE Insurance
- Lori Pon, AVP Claim Operations & Technology, The Hanover
- Ryann Foelker, Strategy Design Director, American Family
What to Expect:
- Exclusive Networking: Engage in over 15 hours of dedicated networking opportunities, including offsite events designed to foster meaningful connections.
- Expert Speakers: Learn from 100+ CCOs and executive speakers who will share real-world examples, successes, failures, and future strategies.
- Interactive Learning: Participate in workshops, hackathons, and roundtables that offer hands-on, practical solutions to industry challenges.
- Tailored Sessions: Benefit from live panels, case studies, and in-depth Q&As that focus on practical, actionable insights.
Attendees will have the chance to pre-order the event brochure, which includes comprehensive details on the speaker line-up, agenda, and exclusive discounts. Be among the first to access these details and join the #CCUSA community.
Pre-order your copy of the Connected Claims USA 2025 brochure today: https://1.reutersevents.com/LP=37993
Join the conversation on social media using the hashtag #CCUSA and stay up-to-date on the latest event news and announcements
Lucy Hughes
Senior Project Director
Reuters Events, Insurance


















